Consultation first. Fifteen minutes, free, no obligation to book. You bring photos or nothing at all. The point is to establish what your hair can hold and what will suit you, and to agree the price before any colour is mixed.
The appointment itself runs about two and a half to three hours. Painting, developing, washing, and a finish. If toner is needed — and for a clean, cool blonde it usually is — that is a further hour and priced separately, from €110.
One pair of hands, start to finish. No assistant applies your colour. No second client overlaps yours.